Shipping policy

KIHRUH, LLC. IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.

CUSTOMER(S) ASSUMES ALL RESPONSIBILITY ONCE A CONFIRMATION NUMBER IS ISSUED.

PLEASE DOUBLE CHECK THAT YOU INPUT THE CORRECT INFORMATION FOR SHIPPING PURPOSES.

SHIPPING ADDRESSES CANNOT BE UPDATED ONCE TRACKING HAS BEEN ASSIGNED.

CUSTOMER PAYS FOR SHIPPING BOTH WAYS IF ITEM NEEDS TO BE SENT BACK.

Shipping & Delivery:

Kihruh, LLC utilizes USPS Priority Shipping: 3 to 10 business days

Please allow 48 hours after order has been placed for processing, excluding weekends.

All orders placed on Friday after 12:00 p.m. PST will begin processing on the following Monday.

Possible Delivery Delay:

Delay in Service Guarantee effective Jan 1, 2021.; Domestic USPS, and our international service estimated delivery windows are now being affected. Sadly, we cannot control shipping carrier delays.

Tracking updates may take an additional 5-7 business days to update. Please be aware before placing an order.

Delays are possible during our Holiday and Sale Season. Please keep in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.

We currently have a 3-5 business day (+ 4 days due to measurements taken to precent the spread of COVID-19) processing time before all of our orders are shipped from the warehouse.

How Can I Track My Order?

Standard shipping on domestic items is 7-10 business days from order date. This includes our 5-7 business days for processing plus 2-3 business days for delivery.

DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS.

All orders IN STOCK leave our facility in 1-2 business days (this is determined by volume) Once it has been shipped out, you will receive a tracking number via E-mail automatically.

To track your order please use tracking number emailed to you once your order has been shipped.

If your tracking number does not work visit www.usps.com to manually input your tracking number.

Missing Your Order?

1. File Claim with USPS

2. File police report

3. Wait for USPS investigation results.

Please note that all estimated shipping times are after the order has been shipped. If for any reason you item is not deliverable and is return to the store you will be issued a refund for the purchase price of the items (minus shipping fee). Please carefully check your address. In the event that you request your order to be reshipped there will be a $9.95 shipping and handling fee. We are not responsible for lost or stolen packages once UPS, USPS, or DHL has marked your package as delivered. By completing a purchase with us you are agreeing to our full shipping and deliveries policy.